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Privacy Policy of ZipHop
Need of Privacy Policy
The privacy policy governs the collection, usage and sharing of private information provided by the user to ZipHop. We at ZipHop respect the privacy of our customers and we will make sure that all efforts be made to prevent unauthorized use of any private information shared with ZipHop. ZipHop collects information from its users for the improvement of services and for the purpose of user safety. A user must consent to the terms and conditions of this privacy policy in order to avail ZipHop services. If the user wishes to suspend or terminate the services of ZipHop, he/she can revoke his/her agreement to ZipHop’s privacy policy.
Personal Information
  • ZipHop collects following information from its users when they sign up on its website or smartphone based applications:
    • Name
    • E-mail Address
    • Date of birth
    • Postal Address
    • Contact Number
    By providing the above information, the applicant has voluntarily agreed to the terms and condition of this document.

  • ZipHop collects following information from its users during the rental period:
    • Location: All vehicles of ZipHop have GPS tracking devices installed in order to ensure the safety of the passengers and the vehicle. ZipHop tracks the real time location of all its vehicles. ZipHop will not publically divulge any of this information. However, ZipHop may share this information with the police or similar concerned authorities in the event of an accident or mishap. ZipHop also reserves the right to share any information pertaining to the location of the vehicle with insurance companies in the event of any damage/accident claim or theft.
    • Vehicle Use Data: ZipHop collects and monitors data related to vehicle use in order to prevent misuse, like over speeding etc., and theft of the vehicle.
    • ZipHop reserves the right to access user’s driver record and vehicle history from all the Departments of Motor Vehicles, Registry of Motor Vehicles, automobile mechanics and other relevant authorities.
Non Personal Information
ZipHop, as part of standard operation of its site, collects non-personal information which has no direct relation to any specific individual. For each visitor, our web server collects information including but not limited to IP addresses, usage details and identifying technologies. ZipHop reserves the right to collect, use, transfer and disclose non-personal information for any purpose. ZipHop may combine the non-personal information with your personal information In order to tailor its website and enhance your online experience by saving your preferences. In this event of combining personal and non-personal information, both will be treated as personal.

ZipHop’s website may contain third-party ad servers or ad networks. These third-party ad servers or ad networks may automatically receive your IP address when they serve ads to your Internet browser. They may also use other cookies, JavaScript, or web beacons to measure the effectiveness of their advertisements and to personalize the advertising content. ZipHop does not provide any of your personal information to these third-parties without your consent. However, please note that if any third party advertiser asks ZipHop to show an advertisement to a certain audience and you respond to that advertisement, the third party advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. The ZipHop privacy policy does not apply to, and we cannot control the activities of, third-party advertisers.
Cookies
Cookies are piece of data sent from a web server to a web browser when the browser accesses a website. ZipHop uses cookies to collect non-identifiable information with the intent to enhance service and make your transactions and other activities more convenient and efficient. The information is shared with third party vendors. You may refuse to share the cookies on your web browser. Some features of ZipHop’s service may not work properly if you have disabled use of cookies.
Linked Sites
ZipHop’s website may contain links to other websites (such as those of our marketing partners or advertisers) which may have privacy policies that differ from ZipHop’s. ZipHop is not responsible for the activities and practices that take place on these websites. Therefore ZipHop recommends that you review the privacy policy posted of all the website that you may access through ZipHop’s website.
Social Media Widgets
ZipHop’s website includes various social media features, such as the Facebook and Twitter buttons. These features may collect your non personal data. Your interactions with these features are governed by the privacy policy of the company providing them. Therefore ZipHop recommends that you review the privacy policy posted of all the social media features that you may access through ZipHop’s website.
How the collected information is stored and used?
We use the collected information for following purposes:
  • To enhance service by assisting you with making reservations.
  • To provide you with discounts, coupons, offers and other information and opportunities and services that may be of interest to you.
  • To statistically analyze the data about our customers' use of the website, products and services. This analysis enables us to provide better customer service, products, features and functionality to our customers.
  • To help us to operate, maintain and improve our systems and sites.
  • To allow you to modify or cancel a reservation.
Disclosing the Information
ZipHop reserves the right to disclose your personal information to affiliated and non-affiliated organizations including, but not limited to, following:
  • To your company or organization if you use our services under a corporate or other commercial account;
  • To entities that provide services on our behalf;
  • To your credit card issuer;
  • To credit reporting and fraud checking agencies;
  • To debt collection agencies, if you fail to pay money owed to us;
  • To government or private organizations responsible for the processing or handling of traffic or parking related violations;
  • To driver licensing authorities, directly or through intermediary organizations, when needed to verify compliance with ZipHop’s safe driver criteria and/or to verify license information.
Policy Update
ZipHop, at the sole discretion of its management, reserves the right to change, modify, add, or remove portions from this privacy policy at any time. In case of such an event, the user shall be notified through our website and/or by an e-mail. In the event of any disagreement, the user is free to suspend or terminate ZipHop services by deleting his/her account.
Contact Us
If you have any questions or concerns about our policy or data processing, please contact us at info@ZipHop.in.
Last updated December 1, 2015
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