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Fee and Cancellation Policy
Fee Policy
  • Vehicle rental charges are applicable on an hourly as well as daily basis. The minimum booking period is 24 hours.
  • ZipHop rental charges are divided into following categories:
    a. Peak Season Rates: Applicable on festivals, extended weekends etc. For details, refer our calendar. b. Normal Rates: Applicable on all other dates apart from peak season defined dates.
  • All charges are inclusive of Service Tax.
  • ZipHop retains the rights to change rental rates and peak season dates at any point of time.
  • Penalties: List of penalties that can be levied on the user, if ZipHop rules are violated:

    Late ReturnCheck individual Terms and Conditions of the vendor displayed below the vehicles
    Key lost / not returned at end of rideFull cost to be borne by the user
    Helmet lost/ not returned at end of rideFull cost to be borne by the user
    Vehicle Towing No cost if caused by vehicle failure.
    Full cost if caused by user negligence.
    Damage to vehicle caused by accidentFull cost to be borne by the user
    Loss of any other accessoriesFull cost to be borne by the user
Cancellation/Refund Policy

User can cancel the booking through the ZipHop’s mobile application, website or by contacting ZipHop’s customer care. Cancellation charges will be levied as follows:


CategoriesRefund Amount
Cancellation made more than 24 hours before ride start timeFull Refund
Cancellation made less than 24 hours before ride start timeNo Refund
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